Privacy Policy

Your safety and privacy are our priority. Learn how we protect your data in our Community Alert System.

Last updated:

Welcome to NCAS Ghana

National Community Alert System

The National Community Alert System Ghana (NCASGH) is committed to protecting your privacy while ensuring community safety. This policy explains how we collect, use, and protect your information when you use our emergency alert application.

Our app is designed to help communities in Ghana report and respond to emergencies quickly and effectively. Your trust is important to us, and we're transparent about our data practices.

Information We Collect

Data necessary for emergency response

Emergency Information

  • Location data for emergency response
  • Alert reports with photos/videos as evidence
  • Contact information for verification
  • Emergency contact details
  • Type and description of emergency

Device & Usage Information

  • Device type and operating system
  • App usage patterns and frequency
  • Network and connectivity information
  • Crash reports and performance data
  • App settings and preferences

Photo & Video Access

Why we need media access for community safety

Our app requires frequent access to photos and videos to enable users to attach visual evidence to emergency alerts.

This is essential for documenting emergencies with credible visual proof that helps authorities and community members respond effectively.

Emergency Documentation

Visual evidence of incidents for accurate reporting

Credible Evidence

Providing trustworthy information to authorities

Community Awareness

Alerting community with visual context

Rapid Response

Helping emergency services with accurate information

How We Use Your Information

Utilizing data for community safety

Emergency Alerts

Send critical alerts to your community and emergency services based on your location and report details.

Location Services

Pinpoint emergency locations accurately for rapid response from authorities and community members.

Community Safety

Protect and inform your local community through timely alerts and shared safety information.

Data Protection & Security

How we safeguard your information

We implement military-grade security measures to protect your data:

End-to-End Encryption

All data is encrypted in transit and at rest

Secure Infrastructure

Government-grade servers with strict access controls

Access Controls

Strict authentication and authorization protocols

Regular Audits

Continuous security monitoring and assessments

Your Rights & Choices

Control over your personal information

Control Location Sharing

Manage when and how your location is shared with the community and authorities.

Access Your Data

Request a copy of your emergency reports and personal information we hold.

Delete Your Data

Request deletion of non-essential personal information from our systems.

Emergency Override

Note: Certain privacy controls may be limited during active emergencies for safety.

Contact Us

Get in touch with our privacy team

For privacy concerns, questions about this policy, or to exercise your rights, please contact the NCAS Ghana team:

Email

privacy@ncasghana.gov.gh

Phone

+233 30 123 4567

Address

Accra, Ghana

Emergency Notice

During active emergency situations, certain privacy controls may be temporarily overridden to ensure community safety and enable rapid emergency response. Your safety is our highest priority.